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  • Report:  #1312694

Complaint Review: Thumbtack

Thumbtack Bad leads, no refunds, price hikes without warning San Francisco California Nationwide

  • Reported By:
    Abapainting — Minneapolis Minnesota USA
  • Submitted:
    Tue, June 21, 2016
  • Updated:
    Wed, November 09, 2016

 There's many people that have already reported them, but hopefully this strengthens the case. I have probably wasted hundreds of dollars, or more, on skeptical leads. They allow people to submit for an estimate and either never hire anyone, never respond to anyone, hire outside of thumbtack, or simply just open your quotes and disappear without giving refunds. There's many cases where it appears there appears to be fabricated leads. Either that, or they're simply just scrubbing the net for information and having us bid on absolute garbage. Obviously there's something wrong if this many people have the same issues. There's even pages and sites dedicated to spreading the word about their shady behavior.

1 Updates & Rebuttals


Kyle

Gilbert,
Arizona,
USA

Agreed

#2Consumer Comment

Wed, November 09, 2016

 We should all get a lawyer involved. There are way too many bogus leads for it to be legit. I have been on thumbtack for 3 years and not long ago I would of probably defended them. If they are not blatantly ripping us off then they are doing nothing to check the legitimacy of leads. They are also letting us send bids to people that have already had the work done. Sad thing is, I will not spend any more on leads, and that means that I am passing up what could potentially be a legit customer but I have to assume the worst. The $ spent vs the pay out does not justify it at all.

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