Complaint Review: Thumbtack

I found Ortiz Brothers Modeling through thumbtack. They were 1 of 3 contractors, I decided to hire to replace my roof. Mr. Ortiz came onsite to perform an inspection. The following 2 weeks. I decided to select Ortiz Brothers Modeling to complete my roofing project. We initially agreed to $10,500 an estimate. Once the project was underway. Ortiz discovered additional issues within the Sun Room. In relation to the internal damage of the roof. The estimate was $1,800. Upon completion on the roofing project. I paid a total estimate of $12,300. Ortiz informed me to contact him. If there were any issues with the roof. Honoring the warranty of the workmanship. The first rain occurred a week after. The roof started leaking in the valley area. Between the master bedroom and the sunroom. I called Ortiz the following day. He arranged to come out. To take care of the issue. In which he did. However, the roof leaked again during a second rain. Ortiz never returned.