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  • Report:  #1106744

Complaint Review: TicketBust.com

TicketBust.com They did not honor their money back guarantee, even though I told them up front and in advance that I would not travel from Seattle to fight this tickect in Merced Westlake Village California

  • Reported By:
    Rob — Redmond Washington
  • Submitted:
    Fri, December 13, 2013
  • Updated:
    Fri, December 13, 2013

When I orginally contacted TicketBust.com I explained my circumstances with my ticket.  They told me this should be an easy ticket to have overturned.  I also explained that if it was not successful, I was not going to travel from Seatle to Merced to fight this ticket, just to get my refund.  I was told all I needed to do was send a letter stating this was discussed and that all would be returned except for a $100 processing fee. 

I did exaclty as told and now they are telling me they are keeping 100% of my money because I did not go the California to fight the ticket as requied in their money back guarantee poliy. I believe this company not to be trusted and should be avoided at all costs.

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