ticketsales.com Ticket Sales You will never get a refund; even after paying EXTRA for the insurance!
They promised a full refund, but instead provided a store credit through email. They do not answer ANY calls for refunds, and I purchased the insurance that states it covers all cancellations with a full refund/credit. I will never get my money back, and the store credit has to be used soon, or it will be forfeited to the company. This makes no sense! I'm a first responder, and have too much to deal with instead of having someone tell me that I will never see my money again.
I paid my money in good faith, and even purchased the insurance (paying extra) for NOTHING. I will never pay for another ticket through them again! I pray no one ever uses this service! YOU WILL NOT GET A REFUND; EVEN WITH THE INSURANCE ADDED! ALL WASTED! and calling is an additional waste of energy, causing more frustration.