Complaint Review: Tickets my way

On Monday March 20 I ordered three Nascar Food City 500 tickets. The credit card was declined and after I worked through that with the credit card company on March 21 I put the order in again. This time all went well (so I thought) and I was set to receive my overnight package on March 22. It never arrived, nor did the email stating the tracking number for Fed Ex. I have used this company twice in the past with no problems, but this time became increasinly nervous.

I tried to call, and got the message that they will resume business the follow day at 7am PST. I tried the online chat. No operators available. Tried email and got nothing in return.

My tickets never arrived, I was never contacted.

On Thursday night I called another broker to order a new set of tickets to the race. Those arrived safely on Friday morning and we attended the race.

To date - nothing from ticketsmyway. No tickets, no calls, no emails. Still have not been able to contact them either. This morning I called my credit card company to disupte the charges.

At one point a friend had them call HER about her order and offered her different seats (which she recieved!!). I called the number that is on her caller id from the call and they deny being affilated with the company or ever calling my friend.

BEWARE of this company! I have used the successfully in the past and a friend used them successfully this time but I did not. They are IMPOSSIBLE to get a hold of!

Nascar Fan who wants to help you avoid frustration
Somewhere, Ohio
U.S.A.