Complaint Review: Tiffany Cozart Photography

I booked Tiffany in the summer of 2008. I had met her at a bridal show and appeared to do great work. I met with her once and gave her a deposit. She took my engagement pictures about 5 months later and I received the pictures I ordered 4 months later. I never received my proofs, but figured they would all come packaged together at the end. I did not receive my enlargement of the engagement picture until the day of my wedding and it was the wrong one!

I paid my remaining balance the week of the wedding. My wedding was in May of 2008 and she was not very professional at all! She sat and talked with the groomsmen instead of setting up equipment or starting to take pictures. At the church, she made me call up the different family members and friends I wanted my pictures made with.

After many emails and phone calls (which she never returned), I finally got to view my proofs online about 3 or 4 months later. I set up an appointment with her in November to order my pictures and she did not show up. I met with her a couple of days later and ordered my enlargements, pictures, and album pictures. I received the enlargements about 2 months later and guess what....I still have no album or pictures of my wedding and I am about to celebrate my one year anniversary! She has made many promises to me about when I will get them and now no longer returns my phone calls or emails.

I think it is very sad that she is still able to acceot clients and take pictures of other people's weddings when she cannot fulfill contracts she already has! These are the only memories I will have from that day and now I have nothing! How sad!

Upset bride
Pensacola, Florida
U.S.A.