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  • Report:  #1333405

Complaint Review: Tiffany Morello

Tiffany Morello Billing me without my authorization on file at hospital. The authorization form only shows 2 physicians I authorized by the names of Dr's Troiano & Gerard. She is a physician Asst & did not follow protocol by contacting my insurance carrier who is Aetna and obtain prior authorization. She is also not in network as a provider with Aetna & Aetna has advised me she is out of network & did not call them for prior authorization. Coconut Creek Florida

  • Reported By:
    Krys — Tamarac Florida USA
  • Submitted:
    Sun, October 16, 2016
  • Updated:
    Sun, October 16, 2016

 I am being billed for surgical assist services that were not authorized by me prior to surgery nor did this party obtain pre-authorization from my insurance carrier as advised by them. The hospital has provided signed authorization for my 2 physicians only & they have been paid by my insurance carrier. Therefore, I do not owe any monies to this party as services were not authorized prior to surgery & I have been advised by my insurance carrier that this party was aware that she is an out of network provider and would not be able to bill as an in network provider.

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