Complaint Review: Tiger Direct AKA Onrebate.com AKA Systemax AKA TigerDirect.com

The usual onrebate/tigerdirect rebate BS. I complained to OnRebate management after over 10 weeks, and still no checks at all, even weeks after that; they still have sent no checks, even according to their online system. My last email to them has all the details.
It's deceitful that they pretend that onrebate and tigerdirect are independent companies.

I was careful to follow all procedures to the letter.

"Daniel De " ,
support@help.onrebate.com,
Nadina Urdaneta" ,
dennis.caicedo@tigerdirect.com,
maribel.gonzalez@tigerdirect.com:

I see that you have an UNSATISFACTORY RECORD with the BBB:

http://www.bbbsoutheastflorida.org/nis/newsearch2.asp?ID=1&strBCode=06330000&ComID=0633000027000500

NO WONDER...

YOU DIDN'T ANSWER MY QUESTION.

YOU IGNORED MY REQUEST.

YOU DIDN'T SEND THE PAYMENT YOU SAID YOU'D SEND. NO PAYMENT HAS BEEN
RECEIVED.

SHAME ON YOU. HOW DO YOU SLEEP AT NIGHT?

GET ON IT, PLEASE.

ANSWER MY QUESTIONS AND RESPOND TO MY REQUEST AND PAY ME.

YOUR LAST EMAIL:


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Reply-To:
From: "Daniel De Jesus"
To: "'My Name'"
Subject: RE: OVERDUE CHECKS
Date: Wed, 8 Nov 2006 09:24:19 -0500
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Dear customer,

Your rebate information has been forwarded to our accounting department.
Your rebate payment will be issued within 7-10 business days.

Daniel DeJesus
Customer Service - Advocate
Daniel.Jesus@onrebate.com
1-888-426-9467 (Fax)


-----Original Message-----
From: My Name [mailto:tigerdirect4@x]
Sent: Monday, November 06, 2006 11:06 AM
To: daniel.jesus@onrebate.com; nadina.urdaneta@onrebate.com
Subject: OVERDUE CHECKS


HEY! WHY HAVE YOU NOT SENT MY CHECKS? IT'S BEEN MUCH LONGER THAN THE
TERMS INDICATE...

YOU'VE HAD FAR MORE THAN THE 8-10 WEEKS FROM RECEIPT OF DOCUMENTATION TO
SEND ME MY CHECKS.

I EXPECT YOU TO PAYPAL ME ALL THE MONEY TODAY, AT NO CHARGE, BECAUSE OF
YOUR NEGLIGENCE.

http://www.onrebate.com/Status.aspx?conf=ZGRQBD5R-MUNGED SHOWS IT'S
STILL PAYMENT PENDING.

Offer Number: TD-2797
Rebate Reward:
Fee: -
Final Reward:
Details: Acer AL1906AB 19in 8ms Black LCD Monitor
Manufacturer: Acer
Pay Type: Pay Pal

DITTO FOR THE OTHER REBATES.

SEE YOU IN SMALL CLAIMS COURT AND ON FATWALLET.COM, BBBONLINE, ETC?
HOPE NOT...

Matthew
SF, California
U.S.A.