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  • Report:  #211151

Complaint Review: Tiger Direct - OnRebate

Tiger Direct And OnRebate Tiger Direct, OnRebate cooperative rebate ripoff Miami Boca Raton Miami Florida

  • Reported By:
    McNeal Arizona
  • Submitted:
    Fri, September 15, 2006
  • Updated:
    Tue, August 14, 2007
  • Tiger Direct - OnRebate
    7795 W. Flagler St. #35
    Miami, Florida
    U.S.A.
  • Phone:
  • Category:

OnRebate offered a rebate good for Tiger Direct and one other company only. I bought from Tiger, and submitted all the material that was requested and that Tiger supplied. OnRebate's form was ridiculously complicated, but I took 45 minutes to go through all the hoops. OnRebate denied my rebate because I hadn't submitted everything. Each company blames the other, and after the initial response, neither is paying any attention.

In other words, this is the same scam that Tiger Direct and OnRebate have been using with other people recently.

I wonder if conspiring to break federal interstate commerce laws upgrades the felony to a stiffer sentence?

Michael
McNeal, Arizona
U.S.A.

1 Updates & Rebuttals


Alex

Miami,
Florida,
U.S.A.

Help with your rebate

#2UPDATE Employee

Mon, August 13, 2007

Dear Customer:


We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.


Sincerely,

Alex
Tiger Direct Customer Service/Web Response

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