Tiger Direct.com - ON REBATE.COM Rebate Ripoff online registration prevents phone number from posting-a required information to register Miami Florida
On 6-17-06 via VISA and WWW I bought Offer No. TD-2733 Cash Reward $50.00, Details: Samsung DVD-VR325 DVD/VCR Player/Recorder Refub. As directed I went to; ON REBATE and tried to register for my rebate. I could not enter more than the area code of my phone number and as the complete phone number is required to register I could not register. I e-mailed my salesperson at Tiger direct asking for help and he said the only help he could give was their phone number: I called and got a message machine so I stated the problem,left my address and phone number and requested they assist me in registering for my rebate. I have tried to register four times since then and see the same problem. I have printed copies of everything I have told you here except for the phone call if it is of any help.
Dennis
Missoula, Montana
U.S.A.
1 Updates & Rebuttals
Dennis
Missoula,Montana,
U.S.A.
Phone # accepted on different computer
#2Author of original report
Thu, June 22, 2006
Different computer had separate blocks for each part of the phone number and worked fine, however when I tried to proceed the computer would not get a new page.After about 30 minutes I was tring again and I got a message that my E-mail had been received already and I should not try to register again. Problem was no form to mail in with bar code. When closing out various windows I clicked on one and the form started being printed so I do now have one to mail in. Nice since I have not wasted more than three hours trying to get my rebate properly processed. Thanks for being there anyway. I hope this information is of help to someone. I have copied the various pages and even got some I didn't want to copy. If they are of use to anyone let me know. Sincerely