Complaint Review: Tiger Direct

Once again I was ripped off by Tiger Direct's phantom rebates.

About a year ago I purchased a thumbdrive that had a $20 rebate. I sent in the rebate with all the associated info and the manufacturer contacted me after several weeks stating that the barcode I sent them was incorrect for the rebate. When I was cutting out the barcode from the thumbdrive package I did notice the it was a sticker and not part of the original package. I called Tiger Direct and got the runaround and eventually gave up. Oh well. Mistakes can and do happen and I made the mistake of giving Tiger Direct the benefit of the doubt....so I lost $20.

So 3 months ago I purchased a SOYO package deal that promised $90 in rebates from SOYO. I have $0 to show for it! I never even heard from the rebate center www.onrebate.com which is owned by Tiger Direct. Nice cozy business arrangement. I am VERY careful when filling out the rebate forms and I know for a fact that I supplied all of the associated proof-of-purchase material.

To be fair I will tell you that I have purchased other item from Tiger Direct over the years and I have received the rebates. It seems that about %50 of the time the rebate is bogus. So if your buying ANYTHING from Tiger Direct you better be prepared to pay the full price and NOT get the rebate!

Paul
Pittsburgh, Pennsylvania
U.S.A.