Tiger Direct - Onrebate.com rebate ripoff rebates not paid after all info completed and confirmed Hialeah Florida
Bought a group of parts for a computer system July 2006. which included 7 rebates for a total of $230. Sent in all info correctly and was sent all confirmed by return email. Rebates never paid.
Contacted onrebate and was told next friday, never happened. Called tiger and talked to pedro.fraginals@tigerdirect.com.
Emailed him all info he was to call onrebate, never heard from them. Called ronrebate and talked to another Pedro, came story, next Friday, never happened.
Called tiger direct again talked to a Steve (customer service)
no help.
Found rip-off report, one guy was communicating with a Nadina Urdaneta at onrebate. I emailed her, email kicked back to me cannot deliver, Bad address????
To this date I have emailed both Tigerdirect and onrebate many times, and have called both, with no responce from them.
I hope somebody can make them responsible for their rebates!
Tom
pensacola, Florida
U.S.A.
1 Updates & Rebuttals
Alex
Miami,Florida,
U.S.A.
Help with your rebate
#2UPDATE Employee
Tue, July 17, 2007
Dear Customer:
We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.
Sincerely,
Alex
Tiger Direct Customer Service/Web Response