Tiger Direct, Onrebate Lied about info I submitted to deny rebate Miami Florida
Tiger Direct and their rebate processing service Onrebate outright lied, stating the information I submitted was incomplete because the UPC code wasn't included. That is pure bull, considering I double-checked all my info before mailing it, and I KNOW what a UPC code is and looks like. Several calls later, they kept on giving me the runaround. These companies are total CON ARTISTS, and it's no surprise there are so many people complaining.
Andre
Orangeburg, New York
U.S.A.
2 Updates & Rebuttals
Alex
Miami,Florida,
U.S.A.
Help with your rebate
#3UPDATE Employee
Fri, September 21, 2007
Dear Customer:
We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.
Sincerely,
Alex
Tiger Direct Customer Service/Web Response
Andre
Orangeburg,New York,
U.S.A.
Help with your rebate
#3Author of original report
Thu, September 20, 2007
Dear Customer:
We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.
Sincerely,
Alex
Tiger Direct Customer Service/Web Response