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  • Report:  #156856

Complaint Review: Tiger Direct

Tiger Direct pretend to send computer ripoff Miami Florida

  • Reported By:
    Kapolei Hawaii
  • Submitted:
    Tue, September 13, 2005
  • Updated:
    Thu, September 15, 2005
  • Tiger Direct
    7795 West Flagler St., Suite 35
    Miami, Florida
    U.S.A.
  • Phone:
    800-800-8300
  • Category:

Tiger Direct took my order, and then sent part of it.

But they quickly promised to send the rest. Which they did not.

Then they promised again to send the rest. Which they did not. The amount of time on hold in this process exceeded a couple of hours.

Finally they told me I had to file a "claim" -- eventhough they acknowledged that it was never sent.

I gave up and bought locally.

Elena
Kaimuki, Hawaii
U.S.A.

1 Updates & Rebuttals


Elizabeth

Miami,
Florida,
U.S.A.

Customer Service Manager

#2Consumer Suggestion

Wed, September 14, 2005

Elena,

I offer you our deepest apologies. Did you receive a refund for the items you never received? We treasure our customers and we want to make sure that your future orders are perfect. I will like to offer you a discount on your next purchase.

Elizabeth Hernandez

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