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  • Report:  #339101

Complaint Review: Tiger Direct

Tiger Direct - Worldwide Rebates Never Sent Me My Rebate Tiger Direct Rebate Scam Do Not buy from them Miami Florida

  • Reported By:
    New Hyde New York
  • Submitted:
    Wed, June 11, 2008
  • Updated:
    Mon, July 28, 2008
  • Tiger Direct
    7795 W Flagler St. Suite 35
    Miami, Florida
    U.S.A.
  • Phone:
    800-888-6111
  • Category:

I bought a graphics card Feb 1st 2009 - ORDER # W2250797
I filled out all the forms and submitted them to their rebate company website "World Wide Rebates" http://worldwiderebates.com

WorldwideRebates.com pleased to inform you that your rebate has been processed on Mar 4 2008 2:11AM.

Your check will be mailed in 6-8 weeks. Please contact us if you have any
additional questions.

Below is the summary of your rebate registration information:

Tracking Number: 4585876464243343
Rebate Offer: Get Back $30.00 on the PNY GeF
Rebate Item : PNY GeForce 7300 GT 256 MB GDDR2 SLI PCI Express DVI VGA HDTV Video Card
Rebate Award: 30.00
Final Award: 30.00

They gave me all comfy information that they are responsible and checking my tracking number, I have done everything that they asked for.

I am supposed to get the check by June but I have yet to receive any check it has been more than the 8 weeks.

I call Tiger Customer Service and they basically tell me there is nothing they can do about a product I got a rebate FROM and they refuse to do anything but provide me a number.

Check the http://worldwiderebates.com, there is no contact number or email you can use to reach them. I have to fight to get the money that was promised to me. Any way of getting some federal suit against this type of business practices.

I will never buy another Tiger Direct product again. I have spent more time dealing with this than it is worth. But I will also file an FTC complaint as well.

Steven
New Hyde, New York
U.S.A.

3 Updates & Rebuttals


Hope

Deerfield Beach,
Florida,
U.S.A.

Rebate check Reissued

#4UPDATE Employee

Mon, July 28, 2008

The check for this rebate claim has been reissued.


Hope

Deerfield Beach,
Florida,
U.S.A.

Rebate Check Mailed Out

#4UPDATE Employee

Wed, June 25, 2008

I am Hope, a customer service manager at World Wide Rebates. I spoke with the customer and explained to him that his rebate claim was approved since March 4, 2008. His rebate check was mailed 04/02/2008. He has never contacted Worldwide rebates directly in regards to his rebate.

Though the check was mailed 04/02/2008, he has never received it. I verified his address. After verification that the check has not been cashed, his check will be reissued after the date the check voids. (07/02/2008).

I gave Mr. Louie my direct number for any other future correspondence or concerns.


Tiger Direct Pat

Miami,
Florida,
U.S.A.

Rebate issue...

#4UPDATE Employee

Tue, June 17, 2008

We apologize for the situation, but the reason we can do nothing more than give you a rebate number is that we are not who actually offers the rebates. Please bear in mind that there are literally millions of these rebates submitted and processed, so 8-10 weeks wait is the standard processing time. I will follow up on your information, and get an estimated time for you.

Sincerely,

Pat A.
TigerDirect.com
Customer Service.

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