Tiger Supplies "Restocking fee" Irvington New Jersey
In early April I purchased two GPS units and associated software for $3,542 for my business based on the Tiger Supplies sales persons description of the units. When I received the units the software was not installed. I returned the units to get the software installed. They sent the units back in early May and the units still did not work correctly after they had them for a month. In June, so I returned them a second time. They sent the units back to me in July with the software installed.
I called tech support but they directed me to the manufacturer. I spoke with the manufacturer and found the units were not going to perform as they were advertised/sold to me. In early August, four months after the initial purchase, I returned them and asked for a refund. They kept a 20% "restocking fee" of over $700! Tiger Supplies does not know their products, their sales people will say anything to make a sale, there is no service afterwards, and get ready to loose 20-50% if you want to return something.