Report: #197254

Complaint Review: Tiger Direct

TigerDirect after selling rebate as a full money back guarantee, they are refusing to honor it now ripoff Miami Florida

Reported By:

— Nassau Other
Submitted:

Tue, June 20, 2006
Updated:

Sun, June 25, 2006

Tiger Direct

7795 West Flagler St., Suite 35

Miami, Florida

U.S.A.
Phone:

305-415-2201
Category:

Software

*Consumer Suggestion: Some Helpful Information that Should Resolve Your Issue *Consumer Suggestion: Some Helpful Information that Should Resolve Your Issue *Consumer Suggestion: Some Helpful Information that Should Resolve Your Issue

While purchasing a computer on-line, I was asked by the salesperson to purchase a software bundle that would allow me to transfer the data from the old to the new.

The salesperson also indicated that the bundle would be free (100% after sending in rebate). So I purchased it.

After sending the rebate in, OnRebate.com tells me that without the UPC code they can't give me a rebate. The box, which I still have, has no UPC code.

I offered to send digital pictures of the box - no response.

John
Nassau
Bahamas

Click here to read other Rip Off Reports on Tiger Direct

Click here to read The *EDitorial: The Marketing Rebate Rip Off ...Manufactures invent reasons why not to pay the consumer

3 Updates & Rebuttals

William

Kalamazoo,
Michigan,
U.S.A.

Some Helpful Information that Should Resolve Your Issue

#4Consumer Suggestion

Sun, June 25, 2006

Contact TigerDirect

TigerDirect.com
7795 W Flagler St. Suite 35
Miami, FL. 33144
Fax: 305-415-2202

Russell J. Strunk
Executive VP
TigerDirect.com
7795 West Flagler Street
Miami, FL 33144
305-415-2429 (Office)
305-415-2430 (Fax)
954-684-4466 (Cell)
Russell.Strunk@TIGERDIRECT.COM

Lonny R. Paul
Director of eCommerce
TigerDirect.com
lonny.paul@tigerdirect.com
Phone: 305-415-2239
Fax: 305-415-2240

Contact Systemax, Inc., TigerDirect's parent company

Systemax, Inc.
11 Harbor Park Dr.
Port Washington, NY 11050
Phone: 516-608-7000
Fax: 516-608-7111
www.systemax.com

File a Complaint with the Florida Attorney General's Consumer Protection Office

http://www.myfloridalegal.com/ConsumerComplaint.pdf

File a Complaint with the Miami-Dade County's Consumer Services Department

http://www.miamidade.gov/csd/complaint.asp

File a Complaint with your state's Attorney General's Office

File a dispute with your credit card company (if the purchase was made by credit card)

Typically, you have 60 days to file a dispute with your credit card company. The credit card company will then initiate a dispute between you and the merchant's bank.

If all else fails, file a dispute at your local Small Claims Court.

Ask Microsoft not to allow TigerDirect to sell Microsoft products:

Bill Benton
Sales Manager
Microsoft
Bill.Benton@microsoft.com
Fax: 425-936-7329

William

Kalamazoo,
Michigan,
U.S.A.

Some Helpful Information that Should Resolve Your Issue

#4Consumer Suggestion

Sun, June 25, 2006

William

Kalamazoo,
Michigan,
U.S.A.

Some Helpful Information that Should Resolve Your Issue

#4Consumer Suggestion

Sun, June 25, 2006

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