TigerDirect And Onrebate.com Rebate Scam The rebate check bounced and now I'm out $70! Miami Florida
I purchased a Maxtor 300 GB SATA HD from TigerDirect in October 2005. I submitted the required submission for the $45 rebate to Onrebate.com and received a confirmation.
The $45 rebate check came in December 2005.
I cashed the check.
In January 2006 my bank returned the rebate check charging my account $25 as they were unable to locate the Onrebate.com account and then debiting my account $45.
The rebate check bounced and now I'm out $70!
My calls and emails to both TigerDirect and Onrebate.com go unanswered.
Incidently TigerDirect's logo appears on the Onrebate.com webpage.
I believe these two companies are connected and the rebate program is a major scam.
Needless to say I won't do business with TigerDirect again. Further, if any rebate by any manufacturer is connected to Onrebate.com I won't buy the product!
I have reported this deceptive practice in a formal complaint to the U. S. Federal Trade Commission and urge anyone else with a similar complaint to do the same.
You may do so at: ftc.gov
Also file a complaint with your state's attorney general's office.
Tony
Akron, Ohio
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
7 Updates & Rebuttals
Vic
Akron,Ohio,
U.S.A.
Resolution to Ripoff
#8Author of original report
Tue, September 19, 2006
A second check in the amount of $70.00 was issued by Onrebate.com.
This one didn't bounce!
Elizabeth
Miami,Florida,
U.S.A.
Customer Service Manager
#8UPDATE Employee
Mon, February 20, 2006
Tony,
I do apologize for this inconvenienced. I spoke with Nadina at onrebate regarding this situation and she has assured me that if you send her your information via email: nadina.urdaneta@onrebate.com she will reissue the bounce check.
If you provide me your order # I can go ahead and issue you the 25.00 bank charge back to your credit card.
Thanks
Sincerely,
Elizabeth
Customer Service Manager
Email: Elizabeth.Hernandez@tigerdirect.com
Elizabeth
Miami,Florida,
U.S.A.
Customer Service Manager
#8UPDATE Employee
Mon, February 20, 2006
Tony,
I do apologize for this inconvenienced. I spoke with Nadina at onrebate regarding this situation and she has assured me that if you send her your information via email: nadina.urdaneta@onrebate.com she will reissue the bounce check.
If you provide me your order # I can go ahead and issue you the 25.00 bank charge back to your credit card.
Thanks
Sincerely,
Elizabeth
Customer Service Manager
Email: Elizabeth.Hernandez@tigerdirect.com
Elizabeth
Miami,Florida,
U.S.A.
Customer Service Manager
#8UPDATE Employee
Mon, February 20, 2006
Tony,
I do apologize for this inconvenienced. I spoke with Nadina at onrebate regarding this situation and she has assured me that if you send her your information via email: nadina.urdaneta@onrebate.com she will reissue the bounce check.
If you provide me your order # I can go ahead and issue you the 25.00 bank charge back to your credit card.
Thanks
Sincerely,
Elizabeth
Customer Service Manager
Email: Elizabeth.Hernandez@tigerdirect.com
Elizabeth
Miami,Florida,
U.S.A.
Customer Service Manager
#8UPDATE Employee
Mon, February 20, 2006
Tony,
I do apologize for this inconvenienced. I spoke with Nadina at onrebate regarding this situation and she has assured me that if you send her your information via email: nadina.urdaneta@onrebate.com she will reissue the bounce check.
If you provide me your order # I can go ahead and issue you the 25.00 bank charge back to your credit card.
Thanks
Sincerely,
Elizabeth
Customer Service Manager
Email: Elizabeth.Hernandez@tigerdirect.com
Vic
Akron,Ohio,
U.S.A.
The RipOff Continues
#8Author of original report
Sat, February 18, 2006
On 1/26/06 Onrebate.com posted a rebuttal stating that they apologized 'if' the check bounced and to Fax my bank statement to:
Att: Nadina at 1-888-426-9467 and they would re-issue the rebate check and credit the fee back to me.
On 1/30/06 I did just that.
The following day I rececieved a telephone call from "Nadina" asking if I faxed the information she requested.
I told her that I had.
She then stated that Onrebate.com would immediately send me a new rebate check for the $45 and TigerDirect would issue a credit to my credit card account for the $25 bank fee.
Well it's been 3 weeks and I'm still waiting for both the check and the credit!
Nadina
Hialeah,Florida,
U.S.A.
Check Bounced
#8REBUTTAL Owner of company
Thu, January 26, 2006
Dear Customer-
We sincerely apologize if the check bounced.
please fax me a cooy of the bank statement and I will gladly reissue a new check and credit the fee back to you.
Fax# 1-888-426-9467 attn Nadina.