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  • Report:  #185938

Complaint Review: Tigerdirect OnRebate

Tigerdirect OnRebate did not honor the rebate Miami FL

  • Reported By:
    Midlothian Virginia
  • Submitted:
    Tue, April 11, 2006
  • Updated:
    Tue, April 11, 2006

I filed for a $50 rebate for a CPU with TigerDirect through OnRebate. I submitted the proper documentation. OnRebate says it was missing the UPC, even though I included the only bar code label that came with the CPU. I tried emailing them, filling out their online form, and calling but got no response.
I filled out and mailed TigerDirect's "guaranteed rebate" form 2 months ago but have gotten no response. I have tried calling TigerDirect but their customer service phone number is designed so that I can never talk to a person about this.

David
Midlothian, Virginia
U.S.A.

1 Updates & Rebuttals


Nadina

Boca Raton,
Florida,
U.S.A.

No UPC

#2UPDATE Employee

Tue, April 11, 2006

Dear Customer,

Most customer don't know what a UPC barcode is so they send in the UPS label or the vendor barcode instead.

Please send an email to nadina.urdanetaATonrebate.com and I will instruc you on how to resubmit.

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