TigerDirect OnRebate rebate ripoff Miami Florida
I purchased an Acer laptop from TigerDirect with a $100 rebate. The rebate was filed and accepted via OnRebate. OnRebate status says that the rebate has been accepted but payment is Pending as of 6/28/06.
I sent an email to OnRebate about 20 days after the Status was designated Pending. They responded with "wait 30 days".
At 30 days I sent another email to OnRebate with no response.
At around 90 days I have sent additional emails to OnRebate and TigerDirect with no response.
I will file shortly with the FTC and state attorney general as well as the BBB. I consider TigerDirect responsible to ensure that its rebate fulfillment center is honest so they are named in this complaint instead of solely OnRebate.
Matt
Lawrenceville, Georgia
U.S.A.
2 Updates & Rebuttals
Matt
Lawrenceville,Georgia,
U.S.A.
Resolved Thanks RipOffReport for providing a forum and I appreciate that Daniel from Onrebate took the time to respond.
#3Author of original report
Fri, October 06, 2006
After contacting Daniel Jesus at Onrebate the rebate was processed and in my mailbox within a week. Thanks RipOffReport for providing a forum and I appreciate that Daniel from Onrebate took the time to respond.
Daniel
Boca Raton,Florida,
U.S.A.
Contact us
#3UPDATE Employee
Wed, September 13, 2006
Dear customer,
We would like to assist you in receiving your rebate check. Please send an e-mail to daniel.jesus@onrebate.com and give a short explanation as to what the issue is with your rebate payment.