TigerDirect, Sceptre rebate ripoff by Sceptre (agent of tigerdirect), Tigerdirect no help City Of Industry California
October, 2004 I responded to an e mail by Tigerdirect for a Famous Brand (Sceptre) 19" LCD monitor. It was a great price after the $100 rebate ($40 from OnRebate, which I received and $60 rebate from Sceptre, the mfr. of the monitor and TigerDirect's agent. I sent in all required items to Sceptre to claim the rebate October 28, 2004. It's now over 3 months and I have not received the $60.
I had to do a search to find out the name of Sceptre since the rebate form had no e mail address or phone number. Tigerdirect disclaims responsibility even though their name is all over the rebate form. I've e mailed Sceptre and received no response. I've written letters to both companies informing them I will write to the Attorney Generals Offices in both states and report them for fraud if I do not receive the $60 by February 28.
I'm used to begging for my rebates and usually receive them after hounding the companies and threatening to report them. I'm really upset with Tigerdirect as I've been a steady customer of theirs for many years, buying 5 PC's and accessories.
Rich
Las Vegas, Nevada
U.S.A.
1 Updates & Rebuttals
Rich
Las Vegas,Nevada,
U.S.A.
TigerDirect Problem resolved
#2Author of original report
Wed, March 02, 2005
On February 24, 2005 the Sales Manager of TigerDirect e mailed me that TigerDirect would credit my Discover card the $60 that Sceptre refused to pay. This was done and I want to say that TigerDirect stood up and did the right thing before I had to contact the Attorney General's offices. Although it took 4 months to get my $60 I am relieved that the wait is over. I will again be their customer, but I will NEVER buy anything from them that comes with a rebate, though.