TIGERDIRECT - WORLDWIEREBATES NEVER HONORED THE REBATE GAVE ME RUNAROUND Miami florida
tigerdirect.com offered a rebate that ended on 10/31/07 which is the day that I purchased my dvd writer. I mailed in all the required forms to world widerebates which is the sleezy firm they hired to take care of their rebates. after a month and a half I contacted said rebate co. and they told me I was denied because I did not purchase my item in the correct time frame, which I did.
Tigerdirect kept promising me that they would take care of it if wwrebatesdidn't fix it. Needless to say, 2 months later, still getting the runaround. tigerdirect is a great site for prices but when they sub out ther rebates to a mornic company, it really aggravates me, because now tigerdirect doesn't want to hear anything.
Steven
HOWARD BEACH, New York
U.S.A.
2 Updates & Rebuttals
Elizabeth
Miami,Florida,
U.S.A.
Customer Service
#3UPDATE Employee
Thu, March 06, 2008
Mr. Steven,
As I conveyed in our direct e-mail correspondence I'm happy to report that we've contacted the manufacturer sponsoring the rebate as well as the rebate processing center and made arrangements to have your claim approved and paid. I apologize for the delay and inconvenience you've experienced and want you to know that TigerDirect is committed to our customers. If there's anything else I can do to help please don't hesitate to contact me at: Elizabeth.Hernandez@tigerdirect.com
Sincerely,
Elizabeth Hernandez
TigerDirect.com Customer Service
Elizabeth
Miami,Florida,
U.S.A.
Customer Service
#3UPDATE Employee
Wed, February 20, 2008
We sincerely do apologize for any inconvenience. I would personally like to help you resolve this problem for you. Please feel free to email me at elizabeth.hernandez@tigerdirect.com