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  • Report:  #309638

Complaint Review: TigerDirect

TigerDirectWorldwideRebates.com Rebate Ripoff Miami Internet

  • Reported By:
    Jensen Beach Florida
  • Submitted:
    Sun, February 17, 2008
  • Updated:
    Thu, March 06, 2008
  • TigerDirect
    TigerDirect@tigeronline.com
    Internet
    U.S.A.
  • Phone:
  • Category:

Ordered a evga geForce 5500 Video Card and submitted all required documentation. Received an e-mail stating receipt/packing slip missing and there was no proof of purchase date in documentation. If they did not receive the documentation, how do they know that the date was missing.

BS! Only $15.00 but is they do this as often as it seems they have (according to reports on this site) it amount to a lot of ill gotten money.

Disgusted
Jensen Beach, Florida
U.S.A.

5 Updates & Rebuttals


Disgusted

Jensen Beach,
Florida,
U.S.A.

TigerDirectWorldwideRebates.com Rebate Ripoff Miami Internet

#6Author of original report

Thu, March 06, 2008

I did receive a phone call from the rebate company March 5 and an e-mail today stating my rebate was approved. The check will be in the mail? Have to wait two weeks to see if this is going to happen. I will update then.


Elizabeth

Miami,
Florida,
U.S.A.

Customer Service

#6UPDATE Employee

Thu, March 06, 2008

Dear customer,

We've made arrangements with the manufacturer who sponsors this rebate as well as the rebate processing center to have your claim approved and paid. You should already have been contacted by the rebate center confirming that your claim status has been changed to approved. I apologize for the delay and inconvenience you've experienced and want you to know that Tiger is committed to our customers. If there's anything else I can do to help please don't hesitate to contact me at: Elizabeth.Hernandez@tigerdirect.com



Sincerely,

Elizabeth Hernandez

TigerDirect.com Customer Service


Elizabeth

Miami,
Florida,
U.S.A.

Customer Service

#6UPDATE Employee

Thu, March 06, 2008

Dear customer,

We've made arrangements with the manufacturer who sponsors this rebate as well as the rebate processing center to have your claim approved and paid. You should already have been contacted by the rebate center confirming that your claim status has been changed to approved. I apologize for the delay and inconvenience you've experienced and want you to know that Tiger is committed to our customers. If there's anything else I can do to help please don't hesitate to contact me at: Elizabeth.Hernandez@tigerdirect.com



Sincerely,

Elizabeth Hernandez

TigerDirect.com Customer Service


Elizabeth

Miami,
Florida,
U.S.A.

Customer Service

#6UPDATE Employee

Thu, March 06, 2008

Dear customer,

We've made arrangements with the manufacturer who sponsors this rebate as well as the rebate processing center to have your claim approved and paid. You should already have been contacted by the rebate center confirming that your claim status has been changed to approved. I apologize for the delay and inconvenience you've experienced and want you to know that Tiger is committed to our customers. If there's anything else I can do to help please don't hesitate to contact me at: Elizabeth.Hernandez@tigerdirect.com



Sincerely,

Elizabeth Hernandez

TigerDirect.com Customer Service


Elizabeth

Miami,
Florida,
U.S.A.

Customer Service

#6UPDATE Employee

Wed, February 20, 2008

We pride ourselves on providing service that is second to none in the industry and would like the opportunity to improve our service. Let me know how I can fully satisfy your shopping experience.

Again please accept my apologies and assurance that I will make this right when you contact me.
Sincerely,
Elizabeth Hernandez

Email: elizabeth.hernandez@tigerdirect.com

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