Complaint Review: Tillys Internet USD

We received a call today from Chase Bank letting us know that they thought our credit card had been compromised due to strange purchases. Upon looking at our activity, we realized that we were definitely hacked. This credit card has the chip installed that is supposed to be more safe to prevent fraud and theft, but yet this was just issued a few months ago and it has already been breached.

Apparently this "Tillys Internet USD" somehow got our information for this credit card and charged our card $88.71 and then started racking up the sales at places like Target.com ($300.00) and paying their membership fees for Match.com (There were 3-4 differant payments to Match.com for small amounts of $9.99 to $59.97)

Chase did a phenomenal job at catching this before it got any worse and deactivated our cards right away and are investigating the matter. Within 30 minutes (or less) we can already see that Chase has started the refunds and stop payments and has credited the money from Match.com back to us.

I will follow up if I hear anything relevant from Chase, but per the previous reports dating back to 2013, I doubt anything will come of it as they have been doing this for almost a decade under this same name (Tillys Internet USD) and still going strong so I assume they know what they can and can't do in order to not get caught.