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  • Report:  #311981

Complaint Review: Timber Lodge RV Resort Jim Jerde

Timber Lodge RV Resort, Jim Jerde No response to calls about cancelling membership Apple Valley Minnesota

  • Reported By:
    Las Cruces New Mexico
  • Submitted:
    Tue, February 26, 2008
  • Updated:
    Mon, March 10, 2008
  • Timber Lodge RV Resort, Jim Jerde
    12822 Florida Lane
    Apple Valley, Minnesota
    U.S.A.
  • Phone:
    952-431-0635
  • Category:

Similar to the other report. I was mislead in believing that this was a one-year membership. I did not use the membership at all and decided that I didn't want to renew. When I received the $99.00 bill, I emailed and called the office as to my desires with no response. I also mailed back the bill and with a "please cancel" note and thought the matter was finished. Now, 2 months later, I receive a notice from a collection agency that says I owe $239.16. I did not sign anything, but the collection agency says I am liable because of on-line acceptance.

Jack
Las Cruces, New Mexico
U.S.A.

2 Updates & Rebuttals


Jack

Las Cruces,
New Mexico,
U.S.A.

Jack from New Mexico

#3Author of original report

Mon, March 10, 2008

New Mexico is where they sent the mail, but when I joined I lived in Midvale, UT. The lack of being able to locate me in their office, is further proof of their inability to run a reputable company


Jim Jerde

Apple Valley,
Minnesota,
U.S.A.

Rebuttal For Jack Las Cruses, New Mexico

#3REBUTTAL Owner of company

Sun, March 09, 2008

I have contacted Timber Lodge RV Resort and they are unable to find a membership file for any individual named Jack in Las Cruces, New Mexico. They check their computer files for any member named Jack or perhaps John in area code 505 or 575. No record exsists. More information is required to properly respond to this complaint.

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