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  • Report:  #138428

Complaint Review: Timberoof Roofing

Timberoof Roofing ripoff This company is a bunch of crooks Houston Texas

  • Reported By:
    kingwood Texas
  • Submitted:
    Tue, April 12, 2005
  • Updated:
    Thu, August 24, 2006
  • Timberoof Roofing
    5811 Irvington Blvd.
    Houston, Texas
    U.S.A.
  • Phone:
    713-695-3396
  • Category:

This company is a bunch of crooks. I had someone who called me on the phone and said they could look at my roof and see if it had hail damage. I informed them we had not had any hail damage and I only had a leak in one place. I also informed them that I could not afford the $1,000.00 decuctable. They told me I didn't have to pay that. The representative came by and took a look at the roof and said to make sure he was contacted when the adjuster came by. Needless to say they said it needed a new roof.

About two days after they had the materials delivered I was sitting in my swing with my sister in my front yard and noticed a pictup with timberoof on the door. I was confused and asked the man if he was the one that was going to put my roof on for me. HE replied that he was looking for a house to buy that he had just moved here. He came to my door two days later and said that the people I had doing my roof were putting really bad materials on my roof. He said the man used to work for him and copied his contract and it was no good. My daughter informed him that I was not to sign anything unless she was there as I am on very strong pain medication for my back.

Anyway, he proceeded to tell me he was a minister and was taught by Joyce Myers. I should have know right then he was a liar. He even went as far to say they should do the job for nothing as I refused to let the other man do it. They had the materials moved from the property and said they were going to start on the job in a week or so.

I informed them do not do the garage until we had a chance to clean up my son' radio control airplanes. Not only did they not wait until they told us, they came a day early. They tore all the roofs off so it all came in the garage amd mutilated the airplanes. He is totally disabled and it took him several years to build these planes. They were beautiful. They not only tore the planes up they knocked a hole in his bedroom and he had his radio controls on the top of a big screen television. The rain ruined them. They did not clean up the tree limbs in back of the garage. They also did not replace the vents and other things that were supposed to be done. The air vent in one bedroom does not work.

They will not take responsibility for anything. My adjuster and insurance agent both told me not to pay them. Please be careful when choosing a roofer as they are a lot of scams going on. I don't know what to do as I don't think they are entitled to anything the way they took advantage of my age and illness.

Patsy
kingwood, Texas
U.S.A.

1 Updates & Rebuttals


David

Belton,
Texas,
U.S.A.

This company SCAMS

#2UPDATE EX-employee responds

Wed, August 23, 2006

I am an adjuster, that went to work in GOOD FAITH for this company in 2004-2005. Myself and 5 other adjusters worked with the company and the operation is a complete SCAM! It makes the movie the "Sting" back in the 70's seem like a picnic.

The owner, Bill Ferguson is the ultimate CON. I am not sure who he con's worst, his own sales people or the people that sign up to have roofs put on by him. First of all, he has to be stopped. It is amazing that someone this crooked can keep operating under the licenses and in all the markets he does.

Bill allows his sales people to sale sale sale, and lets them get in DEEP with him. He uses a stall technique of telling the sales people to tell the homeowner that "Because of the storm damages being so severe Mrs.._______, its gonna be a while before we can get you roofed. Surely you understand?" The homeowner goes along with it cause Bill's marketing materials are so good.

What happened with us as a sales force is that we went out and sold 50-75 roofs, in good faith and of course they were not getting roofed. Bill would stall, on PURPOSE. What happened next would be that the sales person would quit out of frustration and BINGO, Bill just made 10% commission BACK, cause they left without the roof being finished. His sales contracts are worded as such that if you leave (as a sales person), you don't get your money. Which is what Bill is banking on. So when you have sold some 50 roofs, in a market where the cost of shingles and labor is high, (lets say 50 roofs x $12,000 (Average roof in Florida) then you have $600,000 in sales and thats $60,000 in commission that BILL DOES NOT HAVE to pay out. All because the sales person quit! Ok, multiply that times 20 sales people and thats One million two hundred thousand dollars that Bill got out of paying in commission. So who got that money? You guessed it, BILL. Its a scam of scams.

In Florida he gets the home owner to sign a Notice of Commencement (NOC)form which put a lein against one's house. SO he's got the home owner if they try and get out or go with another roofing company. Its sweet, if you are Bill. If you are the sales force or the homeowner, its a nightmare.

18 months later I am still getting phone calls from homeowners that have roofs that leak.
Its a mess. We are at present working with an attorney for back wages.

There is an OUT. Bill has people sign NOC's
without being in the presence of a Notary. Of course this is not legal. He'll go to jail for this. And there are cases pending even right now (8-23-06) for this fraud.

The key is to get the word out that this company and this owner are FRAUD. They have no concern for anybody that works for them or who they sale to. Sales people and home owners, beware....You are gonna get STUNG!

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