Complaint Review: Time Warner Cable

I cannot believe I am about to write this complaint and this because I am not even a customer of theirs. I mean I wanted to become one but have decided to not do it.
Last week, 7/24/2009 I attempted to initiate a service request for RoadRunner service only. OK I find some lead online

http://www.roadrunnerspecial.com/internet.html? PID=Google:road_runner_deals:Road_Runner_Top_ Performers:Internet_Road_Runner_Deals&adused= 2900582765&gclid=CL3t9tDi4ZoCFRJhnAodfnXJCQ

At first glance when you see this link, you're thinking it's Time Warner themselves right? But noooooooooooooooooooooooooooooo! IT's some company called Offerwire.com, you know a third party vendor!

Anyway, so I start the process give my credit card number have them call me to verify process and at some point I am told I'll a router and a modem. So I ASK THEM, do you have 2-in-1 box? Their response? "Ill request it." So I go NOT GOOD ENOUGH. I tell them SPECIFICALLY do not place the order, I'll contact you again after I had purchased a 2-in-1 box.

Sure enough they never listened to me, Tuesday 7/27/200 I get an e-mail from Offerwise.com advising me my order, router and modem are on their way and here's the tracking number!

I contact them immediately and explain I NEVER AUTHORIZED this order and it appears that FedEx will never deliver the boxes. I then had to call my American Express and explain what happened so the charges on my card will be denied.

Now I am thinking let me go and explain to Time Warner Cable what happened so maybe they'll be understanding and start the order personally since I live in NYC and maybe give me a 1-2 free.

But nooooooooooooooooooooooooooooooooooo!!!!!!! I was greeted with extreme rudeness, obstinate attitude and I was treated like I was a fly they needed to swat away! Like some other poster has suggested here, these people look like they're ex-convicts and Time Warner Cable pays them minimum wages thus the nasty people working @ Time Warner Cable.

I am so HAPPY that (((competitor's name redacted))) commercials are hammering away @ Time Warner like you can't imagine. I mean I am glad I am not signing up with this monopoly since after all that's what this crooked comapny is, isn't?

Go (((redacted)))!!!!!!!!!!!!

Twcrooks
New York, New York
U.S.A.

Click here to read other Rip Off Reports on Time Warner Cable

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitor's name