Complaint Review: Time Warner Cable

I canNOT believe it. They are still doing it! I have not had internet service with this joke of a company in over a year & there it is... charges for internet service i did not ask for nor receive, posted on my bill for the past 3 months. My bill posted online by TWC looks as though a hacker or a retard composed it. Charges and discounts and charges again, duplicated repeatedly only to be double charged for the TV cable service I do have & then double charged for the internet service i do not have nor do i ever want. I should have stayed cancelled from them, but I went against my beter judgement and opted to stay with the cable TV service. Last time I had to call for 6 months straight to get the illegal charges removed for services i did not want nor receive from them. Then today, I noticed they did it again. The past few months they have been charging me for internet again. UNBELIEVABLE> . Fortunately this time I had to call today has only taken 33 mimnutes and counting... they are crediting account. They did this last time. Issued a credit, onlyt o see it reappear later. At leastthis time they do not transfer me around & have me repeat myself a hundred times only to be told they needed to transfer me again. I am at work, having to correct this issue with them yet again. This time, I am ending services altogether never to return. Final Credit as of today is over 80$. I plan to watch & report back if the credit reverses itself as it has done many times in the past by the crooks that manage TWC.

M
Dallas, Texas
U.S.A.