Complaint Review: Time Warner Cable - Credit Balance

I had a horrible event with these idiots that lasted months trying to get almost $600.00 credit balance returned to me. NIGHTMARE !!!!!!!!!!!!!!!!! Oh how did it accumulate? They were charging me for 2 residences and never disconnected my old house........

If you've got a problem with Time Warner Cable regular customer service can't or won't solve, you can try escalating it to the Executive Care team in the Office of the President. This is updated contact information since we last posted it, information TWC was nice enough to provide to us directly!

TWC.COTP@twcable.com
203-328-0600 - option 2
Leader of Office of the President team: James Abott

Ufm
dallas, Texas
U.S.A.