Complaint Review: Time Warner Cable

As a basic Time Warner cable subscriber, I was called by a Time Warner telemarketer asking me if I wished to receive premium cable at no extra charge for two months as a valued customer, with NO strings attached.

I said yes. Afterwards, I received NO correspondence asking me if I wanted the premium service to continue, nor notification that any extra billing would apply.

After ninety days, the premium charges showed up on by direct credit card billing. I called, and the charge was taken off.

I consider Time Warner's telemarketing fraudulent. They should have called me and/or mailed me asking if I would have liked the premium service to continue.

Jason
edina, Minnesota
U.S.A.