Complaint Review: Time Warner Cable

I ordered time Warner Cable about a year ago they advertised all this great stuff on the tv about free on demand free hdtv and free movies on demmand so I figured what a great deal for my family to get a bundle with all this great stuff well for the past year no on demmand no free hdtv and no free movies cause it never works and i have called several times they have even came to the house but it trouble at the companies side they always say that they are upgrading even the tech that came to the house said that they really dont offer it they just say that to have you to contract with them! that is a complete rip off! they arent honoring what they say that they will when you purchase the cable. but they are quick to send you a bill with all the free stuff on there i mean i know it is free but my whole reason to get it was because it said all this stuff came with the package. im very unsatisfied with the company!!! they always have excuses and dont honor what they say! Can they get away with this????

Tia Drakos
Amherst, Ohio
U.S.A.