Time Warner Cable Houston Texas ripoff customer service mail & wire fraud monopoly lack of training FCC Complaint Untrained Personnel Terrible Customer Service Liars Cheats Con Artists League City Texas
On Monday September 25, 2006 my Time Warner Cable service (internet,TV,Phone)went complete out at approximately 10:00 AM in the morning. Upon calling the "Service Center" (which was located in Canada while I am in a suburb of Houston, TX) reported through "lip service" how it would take until 12-2 PM Wednesday 09/27/06 when a so-call "technician" would come out to "see what is wrong".
I believe in paying my bills upon receipt and spend over $200/month with TW. Everytime I pay my bill my service goes down for approximately 3-5 days. So, based on my billing cycle that is approximately $6/day or $15-$18/mo. that is lost by me using their services. More specific, over the course of the annual contract it is minimum of $150/yr. from just me. Imagine the pure profit TW gains world wide by rotating their "outages" and the millions, or billions of $$ annually they suck down from the general consumer.
Do not trust Time Warner!! I know, just as here in League City, they (TW) have a monopoly on the market, however, I encourage raising questions and filing complaints when they RIPOFF your household and/or business.
Contact any and all governement and FCC departments to report these liar and cheats on stop putting up with these morans.
Bailey
League City, Texas
U.S.A.