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  • Report:  #1196567

Complaint Review: TIME WARNER CABLE NEO

TIME WARNER CABLE NEO VERONICA DUNNSTEVE VERCHECKJOHN KEIB DEPOSIT REQUIRED AND THEN MORE MONEY MORE MONEY AND NO PAPERWORK OR FOLLOWUP Nationwide

  • Reported By:
    GERRY — Wadsworth, Ohio Ohio
  • Submitted:
    Fri, December 19, 2014
  • Updated:
    Fri, December 19, 2014

This has been going on since January of 2014 They have not installed my cable even though i was assured before i bought my house i could transfer service.

Five times installers have come after they solicitated me for more services, and i continue to pay for my old address or will lose all my emails and contacts. it was determined a new install required 600 ft of cable and i would be responsible for part of it.

 I received a bill for construction after emailing corporate and paid $1246.80 for installation on 8-22 14 and now they want more money and have not given me written explanations or any correspondence even after my requests to do so. 

I HAVE ALMOST 60 HOURS INVESTED IN TRYING TO RESOLVE THIS. 

Shame on time Warner, i have no tv and minimal internet through my hot spot for my mobile phone.

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