Time Warner Cable poor service Austin Texas
There cable TV service is junk. The equipment they give you is 4+ years old and total junk. I got it install and canceled it within a week. Total waste of time and money, Dish is 100% better.
Hpe
potland, Oregon
U.S.A.
2 Updates & Rebuttals
Joe
Austin,Texas,
U.S.A.
THEIR INTERNET TECH SUPPORT IS RIGHT ON!
#3Consumer Comment
Tue, January 20, 2009
We had a power surge at our house recently which was NO FAULT OF TIME-WARNER!
NOBODY was able to get our computers connected to the internet again.
IN THE PAST WHEN I CALLED TIME WARNER TECH SUPPORT, ALL I GOT WAS A RUNAROUND AND A RECORDED MESSAGE THAT HUNG UP ON ME BEFORE I COULD EVEN TELL THEM WHAT WAS WRONG.
YESTERDAY, I CALLED THEM WITH THE COMPUTER PROBLEM AND THE AMAZING IT GUY THERE GOT US BACK ON LINE IN LESS THAN TWO MINUTES!
THE TECH GUY I TALKED TO REALLY KNEW HIS BUSINESS AND I WISH I HAD GOTTEN HIS NAME BECAUSE WITH ALL THE NEGATIVE THINGS I HAD EXPERIENCED WITH TIME-WARNER IN AUSTIN IN THE PAST, IT WAS A WONDERFUL SURPRISE NOT ONLY TO TALK TO A REAL HUMAN BEING BUT TO ACTUALLY HAVE SOME HELP WHICH WORKED AT SIZZLING HOT SPEED!
THANK YOU, ANONYMOUS TIME-WARNER, AUSTIN,TEXAS INTERNET IT GUY!
AND THANKS TO THE PERSON WHO HIRED THIS GUY!
Prissy
Atlanta,Georgia,
U.S.A.
Yes
#3Consumer Comment
Tue, January 20, 2009
I totally agree with your thoughts concerning Time Warner and Dish Network. However, the word is THEIR, not THERE.