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  • Report:  #409266

Complaint Review: Time Warner Cable

Time Warner Cable San Antonio Subscriber to Time Warner Cable BEWARE!! "stair Step Pricing Program" RIP OFF San Antonio Texas

  • Reported By:
    San Antonio Texas
  • Submitted:
    Wed, January 07, 2009
  • Updated:
    Wed, January 07, 2009
  • Time Warner Cable
    1 Time Warner Center, North Tower New York, NY 10019 United States
    San Antonio, Texas
    U.S.A.
  • Phone:
    1-800-762-3786
  • Category:

So i get a Time Warner Cable Bill, It has increased in Price $12 or so from $88. I call and the Customer Service Rep says "your Bill has increased because after a year it will stair step up every six months untill it reaches full price" i ask what the full price will be he responds "it will total $107 and some change". so then i wait a few days, decide since i am in the process of moving i am going to cancel them, and go with a new Provider at the new location which will be ATT. while i am on the phone the rep tries to bullie me into staying with a requirement of a "10 day notice" to shut off my cable and even if i turn in my equipment i will still be billed for the 10days of non use. which i later came to realize not true when i did turn it in at the store not a good company to go with

CoryB
San Antonio, Texas
U.S.A.

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