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  • Report:  #1081674

Complaint Review: Time Warner Cable

Time Warner Cable Time Warner Cable Gift Cards--SCAM--multiple calls for 8 months--they don't send-- San Diego California

  • Reported By:
    Sharon Curtis — California
  • Submitted:
    Wed, September 04, 2013
  • Updated:
    Wed, September 04, 2013
  • Time Warner Cable
    San Diego, California
    USA
  • Phone:
  • Category:

 I switched from AT & T to Time Warner Cable back in Jan. 2013 based on a markeying promo I received in the mail for a $200 gift card. I followed everything it listed: Account in good standing (I signed up for bill pay before due dates each month) and waited 6-8 weeks after this date. I called into Time Warner and they gave me number to vendor they use for promo--after calling in several times and on hold for hours (they admitted they are understaffed and are looking to hire more) the vendor co said they lost my card in the mail. It is now 8 months after signing up and I have made several calls to Tme Warner--they just say they are "backlogged" and they have no idea when or if it will show up! Its a scam--thinking there should be legal action--

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