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  • Report:  #251295

Complaint Review: Time Warner Cable

Time Warner Cable time warner cable is nothing but liars Ripoff Eaton Ohio

  • Reported By:
    eaton Ohio
  • Submitted:
    Thu, May 31, 2007
  • Updated:
    Thu, May 31, 2007
  • Time Warner Cable
    www.twdayton.com
    Eaton, Ohio
    U.S.A.
  • Phone:
    937-456-1183
  • Category:

i have had nothing but trouble with time warner cable all the operators say different things. i got the bundle package sept o6 reguardless we got alittle behind at the beginning. i came home one night they had shut my digital cable off so i called them and the operator told me that if i paid 143.00 that my service would be turned back on and it wouldnt be interrupted with the rest of my bundle so i paid them 200.00 still no cable and then the following weekend they shut my phone service off so when i called them they said i needed another 200.00 and some dollars to have that service hooked back up. so i took the cable box and the phone modem and gave it back to them and told them to keep me at regular basic cable and internet but since these interuptions my internet was more offline then online and i have had tech after tech here and finally june 29th they got it fixed and only credited me for 1 month of service due to there mess up. Then on june 30 i live in apt and they came down here to fix or unhook someones cable and they messed mine up my tv is all staticy in my living room so the one person i talked to said i should watch it in my bedroom then cause they cant get a tech here til june 6th so when i got mad and hung up and called back the other tech said june 5 then it was june 4th so i got really ticked by this point and called to speak to a supervisor and now i cant talk to a supervisor i was put into there computer til a supervisor can call me back in 24 to 48 hours i was never told this til i called back and then the operator told me to hang on that they would see if they could find me a supervisor and i waited on the phone for 20 minutes. ( im on a cell phone) so when i called back is when i got told 24 to 48 hours a supervisor would call me but i am still exspected to pay 74.00 by this sat or they will disconnect me after i just paid them 100.00 last wed what i was suppose to pay this company is not worth a crap and something really needs to be done.

Yolanda
eaton, Ohio
U.S.A.

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