Complaint Review: Time Warner Time Warner Cable TWC

What can I say good about Time Warner? We own a business and when we moved into our location that is zoned "residential" and "commercial" (by the zoning department) they left us no choice, but to go with a "commercial account". Then we pay $60 more a month for basic cable and slow road runner than a residential account would have to pay. On top of that at the end of our "2 year agreement" we signed when we moved in, we wanted to change to change our plan, and all of sudden our "2 year" became a "3 year". During the entire 2 years, we had to call time warner tech's out because the system kept going down (on their end). THEN our new bookkeeper discovers that we have been getting charged for cable boxes we dont have for the last 2 years (totaling over $1,000) so we called Time Warner and one lady said we would have a large credit coming, but the other lady refused to credit our account. Time Warner is only in business for the money. (((competitor's name redacted))) here we come!

Larry
Canton, Ohio
U.S.A.

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sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitor's name