Timeshare Broker Services Dishonesty - Lack of Integrity - No Commitment Internet
After half-dozen attempts, I attempted to resolve a cancellation inquiry but remain unsuccessful. Despite my pre-close written cancellation request to Timeshare Broker Services and their subsequent follow-up call confirming the cancellation, no cancellation actually occurred. I'm out $1256.80 and have received no response from the broker.
3 Updates & Rebuttals
Scott
United States of AmericaISSUE RESOLVED! Thanks Timeshare Broker Services
#4Author of original report
Thu, December 06, 2012
Great news! Timeshare Broker Services management, Todd Hudson, contacted me through this platform and we quickly resolved my cancellation complaint. It is another example of the power of social media, Ripoff Report and authenticity in business relationships.
Scott
United States of AmericaFollowing Up with Todd
#4Author of original report
Fri, November 30, 2012
Per Todd's request, I have sent an email detailing my struggle. I'll reply when we achieve resolution.
SellMyTimeshareNOW.com
Dover,New Hampshire,
United States of America
Request that complainant contact our company.
#4UPDATE Employee
Fri, November 30, 2012
Sell My Timeshare NOW and its partner company Timeshare Broker Services take client care and customer service very seriously. Even one customer complaint represents one too many, and we continually strive for 100% customer satisfaction. This year, our extensive timeshare resale and rental inventory includes over 50,000 client accounts, with the number of complaints filed on these accounts totaling less than .00024%.
Our company has been in business almost 10 years and delivering quality service to each of our clients matters very much to us. We request that this complainant contact Todd Hudson, 603-516-0295 ext. 2295 (toddhudson@sellmytimesharenow.com) directly with specific information about the account. Without a first and last name, dates, and other information, we are at a loss to comment on this complaint as we can not track transactions with the limited information provided.
We sincerely hope the complainant will contact us directly.