Complaint Review: Timeshare Express Management

On September 17, 2010, I got a call from a person saying his name was Richard Powers.  He had specific information about a Timeshare selling company I had paid to "list" my Mexico property.  He said he had a buyer and that to begin the Title work, he would need $1,298 by bank check.  I told him no - if I were to send him any thing, it would be from my own checking account.  He accepted my offer.  I was then sent a Letter of Intent to Sell from someone named Kevin Chabot.  I did send a personal check to the address and it was cashed at a Check Cashing Store in Florida.  Kevin Chabot cashed this check and there was a fingerprint on it.

I was told it would take 30 days to process.  I began making follow up calls on October 4th and spoke to a woman named Mercedes.  She "pulled" up my records and said that everything was in order and I should get my check within 5-10 business days. 

Most times, an answering machine would pick up, "You have reached Customer Service at..."  Occasionally, I got a person named Jane, who said there was no one by the name I asked for.  On October 29th, a woman who said her name was Angela Burnhardt answered and she was apologetic for the lack of followup.  She told me that there was an "issue" with my paperwork.

Since that time, I have not been able to get through to a live person.  I have been told by my bank to file a police report.  My bank is going through its fraud department to try an help.  I will be filing a complaint with the Florida AG's office