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  • Report:  #399340

Complaint Review: Tina Trowbridge /cardservicewindycity.com/

Tina Trowbridge cardservicewindycity.com/ well i am the owner of a club in chicago lets say, i had a women call me everyday from FDIC windy city / cards services she is full of it thay took my money out of my account and shut down my merchant account , Warrenville Illinois

  • Reported By:
    oakbrook Illinois
  • Submitted:
    Tue, December 09, 2008
  • Updated:
    Mon, March 23, 2009
  • Tina Trowbridge /cardservicewindycity.com/
    28371 Davis Pkwy., Ste. 103
    Warrenville, Illinois
    U.S.A.
  • Phone:
    630-657-1852
  • Category:

stay away this company is out there thay send in a women named Tina Trowbridge , she said she was with FDIC well she is a sales agent for card services , she works for a man named Brad Franzen, a real xxx i called him to tell him what was going on with my account , he told me he wood get back to me its been over ,

3 weeks now tina has called to try to talk to me but i will never call her back my company is going under , my bank account it out 2400 and all she can do is say she is sorry for what happened -

last 2 nights she has came in to my bar - she was all over me , and she was dressed like a working girl , stay away , this girl will do anything for a account if you know what i means gyes - ANYTHING - by the end of the night we had to tell her to leave , me and my wife , is this how FDIC / card services works
sending sale agents , looking like call girls , and then she ,whated to take me home with her, I dont think so , I am now on a TMF match list , my company
can not take credit cards no more , my credit is done ,

Night life .org
oakbrook, Illinois
U.S.A.

1 Updates & Rebuttals


Fdis Windy City

Warrenville,
Illinois,
U.S.A.

Slanderous misinformation

#2REBUTTAL Individual responds

Mon, March 23, 2009

First and foremost I would like to say that I am an independant representative of FDIS who holds no control over what transpires between any merchant and Loss Prevention who would be the department which handles holding of funds and TMF. Usually in the case of funds being held, I can assist my clients in getting their funds released while working in conjunction with loss prevention to ease the process. Proper documentation must be provided to solidify the transaction as well as often times the cardholder must be contacted to clarify if it is a true or fraudulent transaction. There are many factors involved in the holding of funds as well as TMF. I can assist my clients however I have no control over the outcome.
TMF occurs when a merchant violates contract and/or Visa/MC regulations.

Secondly, I do not have a client named nitelife.org nor am I familiar with what "Club" you speak of. In doing a records search I have not found any of my accounts in the past 6 months to have been placed on TMF. I do not know who you are.

Last but not least, your comments about me personally are slanderous and untrue. Factually I have not been "Downtown" in well over a year and do not frequent bars/clubs, your statements are completely false and a defamation of character.
I have always and will continue to conduct myself in a professional manner be it in client locations or elsewhere.

If you are still having issues with your account I suggest you contact our corporate office directly and resolve the issue.

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