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  • Report:  #410568

Complaint Review: Titan Industrial - American Fab Inc.

Titan Industrial - American Fab, Inc. Ripoffs, traveling scam artists, liars, liars, pants on fire!! Travelers Rest South Carolina

  • Reported By:
    New Salem Massachusetts
  • Submitted:
    Sun, January 11, 2009
  • Updated:
    Fri, February 03, 2017
  • Titan Industrial - American Fab, Inc.
    4 New Circle Road
    Travelers Rest, South Carolina
    U.S.A.
  • Phone:
    888-828-8126
  • Category:

My husband fell victim to one of their travelling sales-ladies. She was supposedly just coming from a trade show and had a truck full of merchandise that has never been used. The generator supposedly only had fuel in it for demo purposes and he was supposedly going to get the deal of a lifetime. Yup, he certainly did...he was MAJORLY ripped off to the tune of $2,100.00 for a portable generator!

The following year I later saw this same woman in a truckstop trying to peddle her generators, aircompressors etc. off of a tag-a-long trailer to unsuspecting men in the parking lot. I boldly walked over and told them not to waste their time...it was a ripoff and scam and I could prove it to them. She made double time out of the parking lot and I haven't seen her in this area since.

Matt & Deb
New Salem, Massachusetts
U.S.A.

2 Updates & Rebuttals


JLH

SPRINGFIELD,
Illinois,
USA

American Fab!

#3Consumer Comment

Fri, February 03, 2017

I read the careless Comments of the Lady that feels her husband paid too much for a Generator from American Fab. First I don't know how that qualifies as a rip off These products first of all are made in South Carolina, not China. What you are describing is fair commerce. This is no different from negotiating (or not) with a car dealer for a car. Somepeople pay full price some people don't, but every product is worth whatever the person buying it feels comfortable paying for it. To put a rip off report out about your buyers remorse is irresponsible and damaging to a great product and Company.


Clint''s Landscaping

Van Buren,
Arkansas,

RE: "Liars, Liars, Pants on Fire"

#3Consumer Comment

Wed, March 27, 2013

I own and operate CL&LTR Co., we perform warranty work for all of American Fab's equipment lines. Awhile back I repaired a Pacific Equipment diesel generator for a local fence company, they had one of each, the gas and the diesel model. Well the diesel generator wasn't producing power anymore, so they called Pacific Equipment up (one of American Fab's product lines) and they gave them my information.

They gave me a call and brought it over to me, I diagnosed it, turned out it had a bad generator head. So I called up Pacific Equipment and told them what part I needed and they sent it out, then I installed it and gave the generator back to the customer. They were very happy to get there diesel generator back, the gas model struggled with there welder, but they loved there diesel one because it powered it with no problem. Then American Fab sent me payment for the job that I had completed.

I guess what I'm saying is that from my knowledge American Fab Inc. is a good and trustworthy company, and they stand by there products with good customer service. Now I can't speak for the salesperson that sold your generator to you, but if you feel she ripped you off then you should file a complaint with the company, provided of course you remember her name.

Also the price of a generator varies depending on the make, model, fuel type, HP and wattage.

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