Titanium LLC equipment not working Rancho Cucamonga California
The service was put in on 10/13/20, The camera and the doorbell wasn't working. The technician said he would be back the next day to fix it, but he never showed. I kept calling and finally got a hold of customer service on 10/16/20. They finally sent the same technician back and he fixed the camera, but he disabled our inside bell and now the doorbell only rings on the outside.
I didn't realize this until someone came to my door and made me aware that the inside bell didn't work, so I called them again. I waited half an hour for someone to answer and they didn't help me at all. This was on 10/28/20. I also found out that I'm still paying on my other service that they were supposed to cancel and that was taken out of my checking account on 10/22/20. So now I'm paying for 2 services..