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  • Report:  #177015

Complaint Review: Tivo

Tivo ripoff will not honor $100 rebate terms Alviso California

  • Reported By:
    Fredericksburg Virginia
  • Submitted:
    Sun, February 19, 2006
  • Updated:
    Sun, February 19, 2006
  • Tivo
    2160 Gold Street
    Alviso, California
    U.S.A.
  • Phone:
    212-446-1878
  • Category:

I followed all written instructions regarding my rebate from Tivo, Inc. which I purchased at Costco Wholesale. I did online preregistration, installed my system, bought my membership, and then mailed my rebate form, UPC, and receipt. I have copies of this material. I called Tivo Rebate Office to find out why rebate was not received and they said I did not follow the terms. They also told me there was nothing they could do. I feel ripped off.

Elizabeth
Fredericksburg, Virginia
U.S.A.

4 Updates & Rebuttals


Stephen

Vancouver,
Washington,
U.S.A.

Sounds familiar...

#5Consumer Suggestion

Sun, February 19, 2006

Elizabeth-thousands of subcribers to Tivo products through Directv are having simular experiences...it took me 4 mos to finally recieve a "credit" on my account,which is different from a rebate, for sure, but I guess better than nothing.

You will have to continue to badger and cajole-eventually they give in.

Its a numbers game,many,many people give up and let them have their way...I hope you dont.

Good luck.


Stephen

Vancouver,
Washington,
U.S.A.

Sounds familiar...

#5Consumer Suggestion

Sun, February 19, 2006

Elizabeth-thousands of subcribers to Tivo products through Directv are having simular experiences...it took me 4 mos to finally recieve a "credit" on my account,which is different from a rebate, for sure, but I guess better than nothing.

You will have to continue to badger and cajole-eventually they give in.

Its a numbers game,many,many people give up and let them have their way...I hope you dont.

Good luck.


Stephen

Vancouver,
Washington,
U.S.A.

Sounds familiar...

#5Consumer Suggestion

Sun, February 19, 2006

Elizabeth-thousands of subcribers to Tivo products through Directv are having simular experiences...it took me 4 mos to finally recieve a "credit" on my account,which is different from a rebate, for sure, but I guess better than nothing.

You will have to continue to badger and cajole-eventually they give in.

Its a numbers game,many,many people give up and let them have their way...I hope you dont.

Good luck.


Stephen

Vancouver,
Washington,
U.S.A.

Sounds familiar...

#5Consumer Suggestion

Sun, February 19, 2006

Elizabeth-thousands of subcribers to Tivo products through Directv are having simular experiences...it took me 4 mos to finally recieve a "credit" on my account,which is different from a rebate, for sure, but I guess better than nothing.

You will have to continue to badger and cajole-eventually they give in.

Its a numbers game,many,many people give up and let them have their way...I hope you dont.

Good luck.

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