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  • Report:  #1186721

Complaint Review: TLG Buyer's Advantage

TLG Buyer's Advantage Buyers Advantage, Trilegiant, TLG The company signed me up for membership without informing me openly. I signed up for GreatFunSite, then cancelled. I saw charges on my card for "TLG*Buyers" so I called up GreatFunSite, they stated I cancelled my membership during the trial period, but those charges are from another service called "Buyer's Advantage". Buyer's Advantage charged me 2 times - Aug and Oct 2014. GreatFunSite patched me through to Buyer's Advantage and I cancelled the membership. They said they emailed me to confirm the membership on Aug 21st but I see *no* email from them at all, ever, on any date. I confirmed they have my correct email address. I told them I had no confirmation or knowledge of my membership with them so I demanded to have the charges taken off my card. They said they submitted for review to have the two charges taken off for $16.99 and I should check my credit card statement in 7 business days. They said there is no code she can give me for this, just to check the statement.     Internet

  • Reported By:
    Ben — Mountain View California
  • Submitted:
    Tue, November 04, 2014
  • Updated:
    Tue, November 04, 2014

The company signed me up for membership without informing me openly. I signed up for GreatFunSite, then cancelled. I saw charges on my card for "TLG*Buyers" so I called up GreatFunSite, they stated I cancelled my membership during the trial period, but those charges are from another service called "Buyer's Advantage". 

Buyer's Advantage charged me 2 times - Aug and Oct 2014. GreatFunSite patched me through to Buyer's Advantage and I cancelled the membership. They said they emailed me to confirm the membership on Aug 21st but I see *no* email from them at all, ever, on any date.  I confirmed they have my correct email address.

I told them I had no confirmation or knowledge of my membership with them so I demanded to have the charges taken off my card. They said they submitted for review to have the two charges taken off for $16.99 and I should check my credit card statement in 7 business days. They said there is no code she can give me for this, just to check the statement.    

 

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