Complaint Review: TMA Automotive

Owner makes it his practice to buy used parts install and report to customer that he installed new parts.  Ray the owner claims he is a master mechanic and honest businessman in an effort to gain your business.  He doesn't provide a quote after he diagnoses your vehicle.  I was in need of a transmission rebuild.  Without providing a written estimate the owner promised to rebuild the transmission of my car with new parts and tune up vehicle.  It took him a month for the repair not because he was doing a good job but because it took him a month to locate used parts from a salvage yard but presented as if he installed new parts. 

Upon getting the vehicle back new problems were present that weren't present prior to his faulty repair work.  After a supposedly new rebuilt transmission, new spark plugs and wires the car had a shudder took the car back and he claimed that it was an injector going bad.  After 16,000 miles the transmission failed and needed a rebuild.  Took to a new mechanic and found that the repair work done by TMA automotive was misrepresented.  After the rebuild from an alternate business the shudder that was present following the repair work from TMA was no longer present.  The transmission was not previously rebuilt but instead was replaced with a used transmission.  Upon confronting the owner at TMA he refused to provide proof of his purchase for a rebuild kit.  Owner refuses to warranty his work after he promises a warranty.