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  • Report:  #866395

Complaint Review: Tmart

Tmart Andrea They take your money & never deliver the product, Its a scam. Abu Dhabi, Internet

  • Reported By:
    Nilesh Yadav — Abu Dhabi Internet United Arab Emirates
  • Submitted:
    Tue, April 10, 2012
  • Updated:
    Thu, April 12, 2012

I placed an order for a Sunglasses MP3 player on 19t March 2012. Tmart told me that they have sent it to me on 25t march. I have till date not received my package & as per the tracking number they have mentioned a wrong Po box wile shipping it from on Hongkong, I have emailed them 10 time & the only reply i get are the below ones (some examples below) 

We're sorry for the inconvenience caused by us.
All needs your understanding and patience.
Becasuse there are many orders everyday,our system may incurred some mistakes.
We'll try our best to improve it.
Thanks for your understanding and patience in advance

For this case,we'll refund you once we received the package returned.
Would you please wait for it?
Thanks for your understanding and patience in advance

We're sorry to hear that the PO BOX NO is wrong.
Would you please to contact with your local post office to take attention?
Sorry for the inconvenience caused by us again

This is total non sense & a fraud site. These people only lie to the customer. I made the biggest mistake of trusting & buying from Tmart.

TMart is a fraud company.

1 Updates & Rebuttals


Sherry.ye

United States of America

Sorry for the inconvenience

#2UPDATE Employee

Thu, April 12, 2012

Dear NIlesh,

I feel very very sorry for the inconvenience we caused .
Please don't worry,For this issue,I will go check it for you .
After I check it ,we will issue you refund or resend the item for you .
Thanks for your support and patience in advance.
Thank you .

Tmart.com

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