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  • Report:  #227229

Complaint Review: Tmobile

Tmobile Ripoff account problem Bellevue Washington

  • Reported By:
    san bruno California
  • Submitted:
    Tue, December 26, 2006
  • Updated:
    Fri, January 05, 2007

I am reporting about unfair practises of TMOBILE. I recently had a problem with my tmobile cell phone service, most of my incomming calls get an error message "this number does not exist NJ91053" which is called as a switch recording in cellphone service parlance.

This has been causing me problems and loss of business for 2 months now , and all I get as a solution from Tmobiles charming/deceptive incompetent customer service team is that we will try to solve the problem. We did this blah blah , hope that solves your problem.

Problem started Oct 2007 , Its december end , still counting. Every time I call about a problem I have to repeat every single detail of the problem. They just maintain a one line sentence about the issue.

Had to repeat my issue 5 times in one day to give you an idea. still have to start from scratch every single time.
Was told that problem is fixed, did not have any issues for 1 day, I tested it using my home phone. Then problem started , dont know when.

Thanks,
Pissed off Tmobile customer

Trial
San Bruno, California
U.S.A.

1 Updates & Rebuttals


Trial

san bruno,
California,
U.S.A.

still no answer from tmobile , my misery continues

#2Author of original report

Fri, January 05, 2007

BAD CUSTOMER SERVICE, haughty and frustated people on the Customer service phone, phony people,

Customer Relations
PO Box 37380
Albuquerque, NM 87176-7380

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