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  • Report:  #1528785

Complaint Review: T-Mobile

T-Mobile Mike Sievert T-mobile is cramming unauthorized charges on its customers bank account Bellevue Washington

  • Reported By:
    Gino — Ashland Oregon United States
  • Submitted:
    Mon, September 18, 2023
  • Updated:
    Tue, September 19, 2023
*Consumer Comment: No, "Together We Can Practice COMMON SENSE"!

Since May of 2023, I have been getting random charges on my account by T-Mobile outside of my contract. I have called, and walked into T-Mobile stores to find resolution for the problem. On 2 occasions, one on the phone and one in a T-Mobile store, they have admitted to the issue being caused by their auto pay system, but the do not refund the unauthorized charges. The charges have continued to show up each month, and it has grown towards $2000 in just 4 Month. Beware as this is not an isolated issue. BOYCOTT T-MOBILE NOW! Together we can teach big companies that they can not take advantage of we the people!!!!

Report Attachments:

1 Updates & Rebuttals

Irv

United States

No, "Together We Can Practice COMMON SENSE"!

#2Consumer Comment

Tue, September 19, 2023

You claim they are charging you $500 extra each month? Until this is resolved, do you kind of think the COMMON SENSE thing to do is to cancel the auto payment???

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