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  • Report:  #377029

Complaint Review: TMX Magazines

TMX Magazines magazine subscription service was billed after I already paid the US magazine, themselves. Oregon

  • Reported By:
    Rochester New York
  • Submitted:
    Mon, September 29, 2008
  • Updated:
    Mon, September 29, 2008

I'm totally pissed. I had already paid the subscription through the US magazine company. Then this TMX service automatically took out $85 for the subscription out of my checking debit card without my authorization.

I did call the 800 number but could not talk to a real person it was a voice activated. I told them I wanted to get it cancelled and they gave me a confirmation number for the cancellation and I wanted to make sure my checking account is credited with the $85, otherwise my bank is going to charge me with a $38 for overdraft fee because I did not give permission and I did not have enough money in there for it. I'm not paying two times for the same magazine.

And what happened to the real people on the phone.

Debbie
Rochester, New York
U.S.A.

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